FAQ

We offer a wide fleet, from compact cars ideal for exploring the island to larger and more comfortable SUVs. You can choose the vehicle category during booking according to passengers, luggage, and type of trip, and our team will gladly help you select the car that best fits your needs.

To rent a car, you need a valid driving licence accepted in Spain with at least three years of driving experience, plus a valid ID card (DNI) or passport. A credit card is required as a guarantee and, where applicable, for the deposit, and all details must match the information on the rental contract.

The general minimum age to rent a car is 22, and you must have held a valid driving licence in Spain for at least three years. For motorhomes and special vehicles, the minimum age is 28, and some vehicle models, insurance options, or deposits may be subject to additional specific conditions.

Your rental includes civil liability insurance, legal defence, third-party damage cover, glass, accident and passenger coverage, as well as roadside assistance. You can add a Premium fully comprehensive insurance with no excess, which also covers wheels, tyres, the underside of the vehicle, and scratches.

You must return the vehicle with the same fuel level as when it was delivered. If you bring it back with less fuel than stated in the contract, a fixed €50 penalty will be applied, charged against the deposit or directly to the credit card used for the booking.

Your rental includes roadside assistance, towing and, subject to availability, a replacement vehicle. In case of breakdown or accident, you must contact Jaira Rent a Car immediately so the incident can be managed, you can be guided on how to complete the report, and collection or vehicle replacement can be organised.